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Return to shop1. 30-Day Money-Back Policy
We offer a 30-day money-back policy. If you need a refund, please contact us within 30 days of receiving the product.
Your refund request must include relevant order information so we can verify your order and process your request.
2. Product Quality Issues
If you receive a product with quality issues, please contact us promptly and provide your order information and a description of the product problem. We will provide a refund or other applicable solutions depending on the specific circumstances.
3. Refund Processing
Once your refund request is confirmed to meet the requirements of this policy, we will process the refund using the original payment method.
The actual arrival time of your refund may vary depending on the processing time of your bank, credit card institution, or third-party payment service provider.
4. Returns
If a return request is applicable, we will provide you with corresponding return instructions. Please do not return the product without confirmation to avoid affecting the return processing.
Returned products should be kept as intact as possible and include all accessories and packaging.
5. Contact Us
If you need to apply for a refund or return, please contact us using the contact information provided on the website and provide your order information.